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| Help for
Advertisers
Frequently Asked Questions Help for
Travellers
MAKING
AN ENQUIRY & BOOKING
PAYING
FOR YOUR HOLIDAY HOME
BEFORE
& DURING YOUR STAY
REVIEWS
SEARCHING
FOR A HOLIDAY HOME
How do I search
by availability?
How many properties should I enquire about? We recommend you enquire about several holiday rentals that suit your needs, in the event that your first choice isn't available for the dates you require or if an owner is slow in responding to your enquiry because they are on holiday or otherwise not able to respond. If you do not
hear back from the owner via email in 24 to 48 hours, we recommend you
to contact the owner by telephone, if the phone number is provided.
How do I contact the owner to make an enquiry? Click on the
link to 'Contact the Owner' on any property advert and use the form to
send your enquiry to the owner by email. Alternatively, you can contact
the owner on the telephone number provided. We recommend you to contact
the owner using the form, but feel free to choose the method of communication
that is most convenient for you.
How do I make a reservation and booking? Each homeowner has their own reservation and booking confirmation process. When making your rental reservation, cover all details with the property owner including arrival & departure dates, number of adults/children in your party, pets traveling with you and any special requests. The owner will usually send you a rental contract as confirmation of the booking. Review the rental contract to ensure all details you communicated are correct. The rental agreement should include the arrival and departure dates, payment schedule, and cancellation/refund policies. How should I pay for a holiday rental? There are many ways to pay for a holiday rental, but some payment methods are safer than others. Payment methods vary from owner to owner, so always inquire beforehand. Recommended
Payment Methods
We strongly
recommend you do not pay for your holiday rental via a money transfer service
such as Western Union. You have little financial recourse when you use
these payment methods.
What type of deposit and payment schedule can I expect? Each owner
will have their own deposit and payment schedule. However, it is standard
practice for most owners to require a deposit of between10% to 50% of the
rental rate to secure the booking. Full payment is usually expected 8 weeks
prior to your arrival date. It is important you submit all payments as
specified in the rental contract in order to avoid losing your booking
and/or your deposit.
What is the penalty if I need to cancel my booking? Each homeowner will have their own cancellation policy which should be made clear in the rental contract. However, it's acceptable for homeowners to charge a fee if the cancellation is made 60-90 days out from the arrival dates. Cancellations
due to weather conditions are usually not permitted unless specified in
your rental agreement. We recommend you buy travel insurance to protect
your payment to protect you in case unforeseen circumstances require you
to cancel your trip.
How are security deposits handled? It is common for homeowners to require a security deposit in case of damages to the property and facilities. The rental contract should clearly communicate the owner's policy on security deposits and how the are refunded after departure. On occasion, homeowners will withhold a security deposit because the guest has caused damage to the property. BEFORE
& DURING YOUR STAY
Ask the owner as many questions as necessary to feel comfortable about the location o the property before making a booking. For example, if the advert says "within walking distance to the beach", ask the owner whether it's a mile away or across the street. Get as many details as you can about proximity to local attractions, restaurants, etc. to feel confident that the location is ideal for you. Also, read reviews about the property from previous guests. Once you receive
the property's physical address in the rental agreement or pre-arrival
instructions, you can type the address into Google to view a detailed map
of the area and/or satellite image.
Can the owner help me with travel arrangements? Whilst you
are responsible for organizing your own travel arrangements, the owner
will be able to advise you about most aspects of your trip including the
most convenient airports, local car hire agencies and alternative transport
options such as bus or train. Special parking requirements and parking
passes should be detailed in the rental contract or pre-arrival information.
What type of pre-arrival information should I expect to receive? Before you arrive, the owner will provide you with: The physical
address of the property and map/driving directions
Who do I contact if there's a problem during my holiday? The owner should provide a name and phone number in event you encounter problems during your visit. The contact
name and phone number should be included in either your rental contract,
the pre-arrival information or available at the rental. It is in the owner's
best interest to fix any problems immediately.
How do I check-out of my holiday rental? Each owner has different check-out procedures (take out the rubbish, strip the sheets on the beds, etc.). Check-out instructions are usually available inside the rental but it's always best to ask the owner before you arrive. How do I write a review of the holiday rental I stayed at? 1) Return to
the property advert page on Bellevue Holiday Rentals
FREQUENTLY ASKED QUESTIONS Advertising on Holiday-Rentals Why
should you advertise on Bellevue Holiday Rentals?
Creating and managing your advert How
do you create an advert?
Why
should you advertise
on Bellevue Holiday Rentals?
Personal touch
- Easy to set-up online advertising backed up by friendly phone & email
support
What
is included in the standard subscription?
How
much does it cost to advertise?
How
do you pay for your advert?
Jean L. Henderson
Alternative
paying method:
How
will you receive booking enquiries?
How
do you create an advert?
With your standard subscription you can add eight photos to your advert. You can add up to eight additional photos to your advert for just €5,- each for 12 months. How can you add a link to your personal website? Our reciprocal link programme allows you to add a link to your personal website from your advert on Holiday-Rentals when you add a link to your Holiday-Rentals advert from your personal website in return. Learn more How
do you make amendments to your advert?
Changes that you make to facilities, contact information, rental rates and availability are updated automatically and will usually be visible on your advert within one weekday. How
do you keep your availability up to date?
Forgotten
password
Booking
enquiry scams and fraud attempts
Contact
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